Get in touch
A real human reads every message. Pick the channel that matches your issue.
General questions
Account help, booking issues, anything else.
hello@treadworks.appReply within 1 business day
Booking disputes
Something went wrong with a job? Don't pay yet — talk to us first.
disputes@treadworks.appReply within 24 hours
Safety & abuse
Unsafe behavior, harassment, or policy violations.
safety@treadworks.appReply usually within hours
Logged-in users
Already have an account? Use the in-app messaging on any booking to talk to your mechanic or rider directly — it's usually faster than email.